Common Questions
Partnership FAQs
Who is this for?
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Agencies that have won more than they can staff, studios missing a discipline they do not want to hire for permanently, in-house brand teams without enough hands, and founders who need proper creative for one project rather than a retainer. If you need good work made and do not need a full agency relationship to get it, this is the arrangement.
Do you work white-label under our brand?
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Yes, and it is the most common version of this. Files are delivered unbranded and in your naming conventions, we join client calls as part of your team if that helps or stay entirely invisible if it does not, and we do not claim the work publicly or in our portfolio without your written permission. Your client never needs to know we exist.
What can you actually take on?
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Brand identity and design systems, campaign creative and adaptations, packaging and print, web and application design and build, film and video production, social content at volume, and presentation and pitch design. Where something falls outside what we do well, we will say so rather than accepting the brief and quietly learning on your project.
How fast can you start?
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For overflow work, usually within a week — sometimes days if it is a discipline we have capacity in. That is the whole point of the arrangement: you should not have to run a hiring process to absorb a spike that lasts six weeks. For larger ongoing engagements we scope properly first, because starting fast on the wrong understanding costs more than starting a week later.
How does pricing work?
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Project rates for defined scopes, and monthly retainers where the flow of work is steady and you want reserved capacity. Retainers are cheaper per unit and get priority in scheduling. We quote before starting rather than billing open-ended hours, and where a scope is genuinely unknowable we say that too instead of inventing a number that gets revised upward later.
Who owns the work?
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You do, on final payment — full transfer of files, source assets and rights, so you can pass them to your client with nothing withheld. There is no licensing arrangement where we retain rights to work you paid for, and no editable-source-file upsell. That would make us a liability in your relationship with your client, which defeats the purpose.
How do we communicate on a project?
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One point of contact on our side, working in whatever your team already uses rather than asking you to adopt our tools. For white-label work we adapt to your process, your file structures and your review cycles — the arrangement only works if we reduce coordination load rather than adding another system for you to manage.
What if we only have one project?
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That is fine, and it is where most of these relationships start. One project with no commitment attached is the sensible way to find out whether working together is any good, and we would rather you test us on something real than sign something long before either side knows. Plenty of these stay one-offs, and that is a perfectly good outcome.